Skip to content
Ehiz Rydes
Get the App

Legal & Policies

Clear rules. Fair for everyone.

These documents are drafts pending legal review and approval.

  1. 01Privacy PolicyHow we collect, use, share and protect personal information across the Ehiz Rider and Ehiz Driver apps and this website.
  2. 02Passenger Terms of ServiceThe agreement between passengers and Ehiz Rydes for using the Ehiz Rider app.
  3. 03Driver Terms and ConditionsThe terms on which independent drivers access the Ehiz Driver app.
  4. 04Community Guidelines and Code of ConductThe standards of behaviour expected from everyone who uses Ehiz Rydes.
  5. 05Safety PolicyOur safety standards, what we expect from drivers and passengers, and how to report concerns.
  6. 06Cancellation and Refund PolicyWhen cancellation fees apply and how refunds are handled.
  7. 07Payment and Fare PolicyHow fares are calculated and how payments are processed.
  8. 08Driver Commission and Subscription PolicyHow Standard Mode commission and No-Commission Mode weekly passes work.
  9. 09Rewards and Promotions TermsGeneral terms governing any promotional reward or appreciation campaign.
  10. 10Account Suspension and Appeals PolicyWhy accounts may be restricted and how to appeal.
  11. 11Data Deletion and Account Closure PolicyHow to close your account and what happens to your data.
  12. 12Cookie PolicyHow this website uses cookies and similar technologies.