Driver Commission and Subscription Policy
Version 0.1 (draft) · Effective: Effective date — set on approval
Draft for review. Highlighted items are missing details to be confirmed before publication.
1. Standard Mode
The published commission rate, shown in the Ehiz Driver app, is deducted from each completed eligible ride. Rates may change with prior notice. Current commission rate
2. No-Commission Mode
Where available, drivers may purchase a weekly pass to retain 100% of eligible ride fares. The pass price, eligibility rules and conditions are published in the app before purchase. Weekly pass price This mode is currently marked Coming Soon and no payments are being collected.
3. Eligibility and approval
Passes may require an approved account in good standing and admin approval.
4. Start, expiry and renewal
A pass runs for seven days from activation. It does not renew automatically unless you opt in. When a pass expires, your account returns to Standard Mode.
5. What a pass does not include
A pass does not guarantee ride allocation, earnings or VIP/priority dispatch.
6. Refunds
Weekly passes are non-refundable once activated except where required by law or where the service was materially unavailable. Confirm with legal
7. Contact us
Questions or complaints about this policy can be sent through the Help Centre contact form at https://ehizrydes.com/help, in writing to Ehiz Rydes, Freddynance Plaza, Rumuokoro, Port Harcourt, Rivers State, Nigeria, or to verified support email. Our data protection contact can be reached at DPO email.